
How the agents behave, what they can touch, and who stays in control.
No. Every agent has a defined scope and a clinician approves anything that enters the clinical record. NoteWell drafts the note and has no write access to the chart.
No. Your clinical data is used to operate your practice and nothing else.
It escalates. FrontDesk passes the call to your team with the context attached, and anything an agent cannot complete is handed to a person rather than guessed at.
Yes. Agents run under the same role-based permissions as your staff and every action they take is logged in the audit trail.
Yes. FrontDesk supports native Saudi Arabic dialects.
Yes. Findings are dictated naturally and written to the odontogram as structured entries rather than a transcript.
Yes. Each agent is enabled separately and the platform runs as a full practice management system without them.